General terms and conditions

1. Scope of application

1.1 GDC Sp. z o.o. (Manufacturer) with its registered office in Szczecin, ul. Bagienna 36C, 70-772 Szczecin, a commercial company registered by the District Court Szczecin-Centrum in Szczecin 13th Business Division with No. KRS 0000317676 and tax identification No. PL8513073244 operates the www.sottoluce.com website in the form of an online shop.

1.2 The present provisions apply to all business relations of the Manufacturer with natural persons (Customers) concluding the pertinent contract for purposes that cannot primarily be attributed either to their commercial or to their self-employed professional activities.

2. Purchase contracts

2.1 The presentation of goods on www.sottoluce.com constitutes an invitation for the Customer to place a purchase offer rather than a legally binding offer by the Manufacturer A binding purchase offer is triggered by the Customer by activating the “ADD TO CART” button, thus dispatching its order. Acceptance of the offer is effected by dispatch of an affirmative e-mail.

2.2 The Manufacturer stores the text of the contract and transmits the order data to you by e-mail. You may retrieve your order data at any time from your customer account.

2.3 The Manufacturer is entitled to rescind the contract if delivery becomes impossible for more than a short period of time on account of force majeure, strike or lack of raw materials without the Manufacturer being responsible therefor.

The Manufacturer shall advise the Customer of the occurrence of any of the above events immediately after learning about it. Payments already made by the Customer, if any, will promptly be refunded.

3. Returns and refund policy

3.1 In addition to your statutory rights which are not affected, we grant you a contractual 30 day period, beginning on the date you receive the products, to return the products to us without giving any reason. In event of any return under this contractual right, save as otherwise set out in point 7 concerning defective products you will be refunded the price paid for the returned products only, delivery and other costs will not be refunded.

3.2 You may exercise your contractual right of cancellation in accordance with the provision of your statutory rights, however you should inform us about your intention of withdrawing from the Contract after the statutory term for withdrawal, you shall, in any case, send the products over to us within the 30 day term as from the delivery date.

3.3 The merchandise being subject of the complaint should be delivered in its original packaging together with all original accessories it was delivered with. The parcel should also include a copy of the purchase document and the description of the defect.

3.4 Please, take reasonable care of the product and, before returning it, make sure that the merchandise:

  • has not been used, 

  • has not been damaged, 

  • is in the original condition and packaging, and

  • is returned with a purchase document (invoice/receipt).

3.5 The return of the merchandise will be accepted only if the production of it has not