Privacy policy

Thank you for your interest in our website. The protection of your personal information is very important to us. In the following we would like to give you a comprehensive overview about our standards concerning protection, collection, storage, processing and use of personal data.

Browsing the website

It is not required to give personal information in case of simple access to our website. For this purpose we only collect and use data without personal relatedness [such as your internet service provider, the website from which you came to our website or the name of the requested file]. This data is only analysed in order to improve our offering and cannot be used to connect to your person.

In addition we keep a log of the IP-address of the requesting computer until the protocol file is automatically deleted. The IP-address will only be analysed in case of an attack on our network infrastructure.

Registering on the website

When you register on our website we collect your email address and the password you chose. The collection of this data allows us to grant you access to the shopping community, to open a customer account and to contact you in the case a call back is needed.

Buying a product

When you consider buying a product on our website, we will need some data to process your order. The following data is essentially required:

- first name and surname;

- address (street name, house number, ZIP-code, town);

- country;

- phone number.

Any information further than this is voluntary.

Using Paypal

The personal data collected by us include:

- account number;

- bank sorting code.

We use the personal data provided by you only if it is necessary for the execution of your order. As soon as the contract is completely carried through and full payment is received the usage of your data will be stopped and the data will be deleted after the storage period according to tax and commercial law has expired, unless you consented to the further usage of your data.

Subscribing for a newsletter

Your email address will be used to send you newsletters on a regular basis if you expressly consented to this usage or if you subscribed to the newsletter. You can unsubscribe at any time using a link which you can find at the end of each newsletter or by sending an email to support@sottoluce.com.

Data security

We protect your personal information by the use of appropriate technical and organisational security measures against any incidental or deliberate manipulation, complete or partial loss, destruction or access by unauthorized persons. Our security measures are continuously improved according to technological advances. All data is transferred applying  AES-256 SSL encryption.

Use of cookies

In order to make visiting our website pleasant and to enable you to use certain features we use so-called cookies on several pages. Cookies are little text files which are stored on your end device. Some of the cookies we use are deleted after the end of the browser session - after you closed the browser, that is („session cookies“). Other cookies remain on your end device and allow us or our partner companies to recognize your browser the next visit (persistent cookies). You can adjust your browser settings so you will be informed about the storage of cookies. You can then decide about storage of the cookies as well as exclude co